Returns & Exchanges

At Electric Visual, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all tags and protective liners are intact, and attach the shipping label to the outside.

4

Drop Off and Track

Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing